This Cookie Policy explains how Cloudoio (“we”, “us”) uses cookies and similar technologies on cloudoio.com and related country domains (the “Website”) and within our client portal at my.cloudoio.com (the “Portal”).
Cookies are small text files stored on your device by your browser. They help websites function properly, remember preferences, and (where enabled) measure usage and performance.
We use the following categories of cookies:
We use Cloudflare to help protect the Website from malicious traffic and to improve performance. Depending on enabled features, Cloudflare may set security-related cookies:
| Cookie | Purpose | Typical retention |
|---|---|---|
| __cf_bm | Bot protection cookie used by Cloudflare bot products (Bot Management / Bot Fight Mode). Cloudflare states it is necessary for bot solutions to function properly. [web:156] | ~30 minutes (varies). [web:156] |
| _cfuvid | Only set when enabled in a Cloudflare Rate Limiting rule option; used to help distinguish individual visitors who share an IP address. [web:156] | Session (when enabled). [web:156] |
| __cfruid | Strictly necessary cookie used to support Cloudflare Rate Limiting. [web:156] | Varies / can be session-based. [web:156] |
| __cflb | Used when Cloudflare Load Balancer session affinity is enabled, to direct requests to the same origin for a configured period. [web:156] | Seconds up to 24 hours (configurable). [web:156] |
If we enable analytics (for example, Google Analytics 4), it uses first-party cookies to distinguish unique users and sessions. Google’s Analytics Help Center notes that GA4 JavaScript tags use first-party cookies for this purpose. [web:177]
If analytics are enabled, you may be able to opt out through our cookie banner (where required) or by using browser controls (see Section 6).
We may store your preferences (such as selected language or currency) so the Website can remember your choice. These cookies improve user experience and reduce the need to reselect settings on each visit.
You can control cookies through your browser settings (for example, deleting existing cookies or blocking future cookies). Note that blocking strictly necessary cookies may cause parts of the Website or Portal to stop working.
We may update this Cookie Policy from time to time. We will post updates on this page and change the “Last updated” date below.
If you have questions about our use of cookies, contact us via our support channels or through the client portal at my.cloudoio.com.
Last updated: January 28, 2026
Note: This Cookie Policy is a general template and should be reviewed by legal counsel to ensure it matches the exact cookies and tools enabled on your Websites and Portal.
